At Precision IT Consulting, we deploy a multilayered approach to IT Security. This involves making sure our users have the right EndPoint Protection on there computers and servers that protects them against the latest virus and ransomware threats. This also includes making sure our clients have the best network security in place to help protect them from network security threats. We also make sure the right security policies are enabled on our client's network and that documented policies are in place for end-users.
But, technology alone can not prevent all of the threats small businesses face today. Today ransomware is the most dangerous IT security threat that oftentimes gets companies and government agencies in trouble and on the news for all the wrong reasons. Ransomware uses phishing emails to target end-users so this makes end-users the most vulnerable to IT security threats. Whatever technology you implement with anti-ransomware protection, it is not 100% full proof and there is always going to be an email that gets by your security defenses.
One way how phishing attacks work is an email is sent out with a link to a website that has a virus on it. Once your end-user visits that site, it then now has access to your end-users system and then eventually your network where they can do damage. They often times will encrypt your companies data and make you pay a ransom to decrypt this. Hopefully, your company has a good backup system so you do not have to pay any bitcoin to the hackers but if you do not, then training can help reduce the risk you get ransomware in the first place.
Awareness and End-user training
The lack of awareness by businesses that they are not a target for IT security issues is one of the first steps a business has to overcome to reduce the risk that their business will be hit with ransomware. End-user security training is key to building awareness. For end-user training, you do not have to pay for expensive training, you can implement a solution that is cost-effective and does a good and fun job of training your end-users.
Sophos Phish Threat
Precision IT Consulting is a Sophos partner so the training program we provide our clients is Sophos's Phish Threat solution. Along with complementing the security features of Sophos EndPoint and Network security, what this program does is send out emails to your end-users that resemble phishing emails. It will send them out randomly and keep sending them making them out to your users and if they click on it, it will notify a supervisor and automatically enroll them in online training. See below a video about Sophos Phish Threat in more detail.
The SANS Institute is an excellent resource to learn more about end-user security awareness. They have courses you can pay for or you can just bookmark there resources section. Here is a newsletter they wrote with more information on email phishing and how you can protect yourself against it.
Also, bookmark their video of the month as well.
To learn more about end-user IT training, contact us at (877) 800-6710 Option # 2.
Precision IT Consulting Help Desk is a team of experienced and certified professionals that provides daily strategic support for businesses.