Whether large or small, every modern business has become increasingly dependent on technology. However, the global tech environment is in constant flux, and there is also the ever-increasing threat of data breaches and ransomware attacks. While large businesses have the resources to survive the ever-changing tech environment, most SMBs don’t.
That’s why finding a competent and experienced Managed Service Provider (MSP) has become more necessary than ever for SMBs. Given the increasing demand for MSP services, the global managed services market is expected to grow from $223.0 billion in 2020 to $329.1 billion by 2025, at a Compound Annual Growth Rate of 8.1% during the forecast period.
Chances are, your competitors may have already hired MSPs. If you still haven’t thought about it, here are a few ways how outsourced IT support in Wisconsin can help boost your business.
1. Save Your IT Overheads
As you may know, maintaining an in-house IT team and infrastructure is often expensive and challenging, especially for SMBs with limited budgets. You will need to spend money on buying new hardware and software as your business needs evolve. To equip yourself, you may end up wasting money on technologies that you don’t need.
With outsourced IT support in Wisconsin, however, you can bring down your IT overheads significantly. Most MSPs are responsible for managing their own cloud infrastructure as well as a team of technicians. So, you don’t have to maintain a full-fledged in-house IT team.
Furthermore, when you work with an MSP, you pay only for the services you use (pay-as-you-go model). So, there is no chance of wasting your limited resources on technologies you don’t need. Your MSP will also optimize your network to bring down operational and maintenance costs. You can use these savings to fuel your business growth instead.
2. Optimizing Complex Business Processes
If you want to run a successful business, you need flexible business processes. Flexibility allows you to adapt to the changing market trends and regulatory environment. An experienced MSP can help you optimize every facet of your business processes.
They can help you create contingency plans, even for the smallest of problems. IT support companies are also well aware of the latest local, state, and federal IT regulations, ensuring infrastructural and operational compliance. They can help you procure cloud-based solutions that can improve your process efficiency.
They can also help automate repetitive tasks such as software updates and network monitoring. Outdated applications are not only an immense cost burden but also a high-security risk for SMBs. With automation, your MSP can help optimize and secure your entire computer network.
3. Ongoing Proactive Maintenance and Support
Your MSP will also provide you with network performance monitoring. Usually, the IT service provider will use tools such as high-end firewall, antivirus, and antimalware, among others, to monitor the performance of your computer network.
The purpose of network monitoring is more than just to protect your business from potential cyberattacks. Your MSP will track your network traffic, system parameters, and accessibility to identify any discrepancies. For example, if your Wi-Fi is down or one of your devices has slowed, the MSP will take the necessary steps to fix the issue.
With 24/7 proactive outsourced IT support in Wisconsin, all elements of your computer network will run smoothly. As a result, it will become more reliable and efficient. Round-the-clock support also means you don’t have to deal with the stress of handling an IT emergency at 3 AM.
4. Lower Risk of Unplanned Downtime
Unplanned downtime comes with significant expenses. Every second your system is down, you continue to lose money and leads while your infrastructure overheads continue to increase. For example, although there is no work to be done, you will still need to pay your staff.
Add to that the repair costs, damage to your brand reputation, and the stress of dealing with frustrated customers. All of this will hit your bottom line quite hard. Periodic unplanned downtimes can even cause some small companies to go out of business.
With the help of your MSP, however, it is possible to minimize unplanned downtime. As your tech partner will monitor your computer network 24/7, it becomes much easier to detect issues before they turn into disasters. Your MSP will also have experts to deal with the problems, providing you with viable long-term solutions.
5. Increased Focus on Core Business Activities
When you have reliable outsourced IT support in Wisconsin, you can delegate both routine and complicated IT responsibilities to the experts. Your MSP can also help you plan and optimize your long-term IT goals. With every aspect of your IT infrastructure taken care of, your staff will be free to focus on core business activities.
As your service provider will proactively monitor your network, you will have a lot less to worry about. It will help increase your productivity further. As you can focus on your sales, lead nurturing, and discovering new business opportunities, your business can expand rapidly and smoothly.
Robust IT support is the bedrock of every successful business, making it necessary to find a competent and experienced managed IT service provider. However, an MSP can provide your business with a lot more than cybersecurity and time-and-money savings. Hopefully, knowing about these five benefits will encourage you to outsource your IT support to an expert. Do let us know if you find these reasons convincing in the comments section.
Most businesses manage emerging technological requirements by utilizing their in-house workforce. However, as they grow, additional help may be required. Professional IT consultation can help in these scenarios.
An IT consultant has expertise in a particular skill set. They can provide you with valuable feedback about your existing processes, guide/train your employees, and help you align business solutions with your company goals.
The low start-up costs associated with IT consulting services are expected to drive growth in the market. It is expected to reach USD 382.65 billion by 2025.
Partnering with a professional IT consultant can be of great help to small and medium-sized businesses with limited funds. Your consultant will be equipped with the necessary in-depth IT knowledge to streamline, simplify, and seamlessly perform everyday activities cost-effectively.
In 2018, the turnover in the IT consulting space was projected to be $48.0 billion. This is expected to grow to approximately $53.7 billion in 2021.
Let us understand how professional IT consulting can help with managing your IT infrastructure.
1. Reduce Costs
Small and medium-sized companies may not be able to afford to hire and maintain a state-of-the-art internal IT team.
Professional IT consultants are the best option in these cases. They will help you address your business goals and improve IT infrastructure resulting in optimal process efficiency.
Your company may need technical guidance and help with troubleshooting as well as IT maintenance when starting work on new projects. Hiring long-term and dedicated technical resources for this may not be cost-effective. You can hire a professional IT consultant on a short-term basis.
The IT consultant can kick-start projects and offer suggestions on how to proceed with the project implementation. This process may not extend for more than a few months. The IT consultant can be hired for this period, without paying the perks given to a full-time employee, thereby reducing costs.
2. Improves Data Security
Data security is among the biggest concerns in every enterprise network. Small and medium-sized companies often underestimate its importance and overlook IT best practices.
If you suspect a data breach and want to check if compliance measures are in place, collaborating with a professional IT consultant will be ideal. IT consultants are well-versed in updated security and compliance norms. They will be able to closely monitor your IT infrastructure, conduct security audits, and identify possible vulnerabilities.
IT consultants will also be able to establish security protocols best suited to your enterprise network. Further, they may analyze your existing network and recommend a disaster recovery solution to step up security.
Training employees on data safety and cybersecurity best practices can reduce cyber-attacks by 34%. Therefore, you may hire IT consultants who can educate your employees about potential risks and preventive measures to deter the entry of malware into the enterprise network.
3. Helps Boost Productivity
Several factors like the lack of proper planning and prioritizing tasks may result in unnecessary backlogs, preventing you from achieving business goals.
Seeking professional advice will help you obtain a holistic view of the status of your enterprise system. IT consulting experts will guide you to efficiently plan, implement, and strategize your everyday processes, streamlining business workflows. When your employees have a clear picture of what they need to do, it will accelerate operations and boost productivity.
Moreover, IT consultants will equip your workforce with tools that enable seamless collaboration and communication. This will help your employees reach out to each other, paving the way for rapid problem-solving and innovation. For example, introducing internal messaging apps in your organization will enable your employees to promptly communicate with each other for clarifications or discussions. This, in turn, will enable the free flow of information and speed up processes, resulting in higher productivity.
4. Obtain a Fresh Perspective
At times, your internal supervisors may not be able to identify bottlenecks in IT processes. This is because they have been working in the same environment and tend to overlook issues. When you seek the help of a professional IT consultant, they act as a neutral third party and can offer a different perspective. Approaching your existing enterprise network with a pair of fresh eyes will help in spotting operational/functional challenges. You may consider working with an IT expert to find suitable solutions.
5. Get Access to New Business Skills
IT consulting professionals use their knowledge to help your business frame strategies based on the latest technological trends and methodologies. Moreover, their assistance will allow your in-house team to focus on core business activities.
So, when you implement changes in your business processes, IT consulting offers you access to updated business skills based on your specific requirements. This proves especially beneficial because they can be deployed as you try to make changes. You may make the changes, and either ends the contract or extend it, based on your requirements.
6. Assist Your Team in Attaining Goals
At times, employees struggle to attain short-term goals. When faced with new challenges, they may feel overwhelmed.
IT consulting services help in keeping your employees motivated. IT consultants also offer tips and tricks to crack these short-term goals. Moreover, they train your workforce to enable them to make the most of trending technologies. This approach will help boost employee morale, thereby positively impacting the growth of your organization.
Undoubtedly, advanced expertise is required to manage IT enterprise networks efficiently. Working with a professional IT consultant will help in improving security and boost productivity in your organization, among other benefits. Hopefully, the above-mentioned points will help you understand the relevance of working with proven IT consultants and how they impact organizational operations.
As the owner of a business that already has an in-house IT team, you may consider the role of a Managed Service Provider (MSP) in managing day-to-day affairs. One of the main concerns that come to mind is how an MSP and your IT staff can work together. You may also think that because an IT team is in already place, you don’t need an MSP. This, however, is far from the truth.
Because we are experienced providers of managed IT services in San Francisco Bay Area, we know that an organization’s IT department and an MSP can co-exist peacefully in the same space. In fact, an MSP can work as an extension of the in-house IT team and support it in every possible way. Working with an MSP can help in-house IT teams better focus their time and resources, making them more effective and strategically-sound.
MSPs offer different levels of services that solve all sorts of business problems. Let’s find out how a partnership between your IT department and an MSP can help your business thrive.
1. Divide and Fulfil All Responsibilities
If you’re a growing business, you’re probably thinking of expanding your teams, including the IT department, to shoulder the increasing workload and responsibilities. But do you really need to hire new IT staff to fulfil IT responsibilities?
Before making any hiring decisions, take a moment and review your IT needs. Start by breaking down routine maintenance tasks such as network monitoring, backing-up systems, updating software, and so on. At the same time, review strategic duties such as installing a new network or testing servers.
Once you know your IT requirements, you will be able to determine which services should be managed by your in-house IT team and what should be outsourced (more in the upcoming point). This way you can optimally divide responsibilities and ensure all tasks receive adequate attention and are completed on time.
2. Outsource Repetitive Tasks
All businesses want the maximum ROI for every buck they spend. Considering the average cost of paying salaries to internal IT staff, you want to be able to justify your spending. After all, you can’t be paying high salaries to people to run system backups. This is where an MSP comes in. It is more cost-effective to have your MSP manage daily, repetitive tasks such as data back-up, software upgrade, and network monitoring.
As your business expands, your IT team will probably be on their toes all the time with their focus on strategic tasks. You don’t want to overwhelm them with time-consuming, maintenance-related repetitive tasks. This can be easily avoided with an IT Company in San Francisco Bay Area in your corner. While they perform all the daily tasks, your team can concentrate on productive tasks like system improvements and strategic planning.
3. Leverage Expertise
That being said, you should know that an MSP is capable of handling more than just repetitive, time-consuming tasks. In fact, they can prove to be valuable resources in strategic environments. That’s because they’re experts in the IT field who keep track of the latest technology. They also maintain healthy working relationships with technology vendors.
Involving your MSP in strategic planning can mean well-supported company growth. From brokering services to providing guidance for budgeting and time to deployment, collaborating with an MSP will help you gain a holistic view of your needs and options. A skilled MSP can be your strongest ally.
4. Prevent and Mitigate Disasters
This is where your MSP can shine and prove themselves to be the hero that saves the day. A managed IT service in San Francisco Bay Area can help your IT team formulate a disaster recovery plan that includes standard procedures for getting to the root of issues, securing the network, and restoring backed-up data to normalize operations as fast as possible.
You never know what will go wrong with your IT systems and when. So if and when disaster does strike, you can count on your MSP to lead from the front and skillfully navigate your business out of the mess. They will rectify the issues and get started on restoring back-ups immediately, minimizing the impact of the disaster.
5. Get State-of-the-Art Infrastructure
Hosting your own IT infrastructure can prove to be costly. With an MSP, however, this is one aspect that you need not worry about.
Your MSP can host some or all of your systems. If you think that means giving up control of them, think again. Your in-house IT staff will be able to administer the systems, without the added duties of hosting and maintaining them. These responsibilities will be taken over by your MSP, which means your IT team can focus on other more important business issues.
6. Avail Dependable Support Round the Clock
Emergencies can strike at any time. If something goes wrong with one of your systems in the middle of the night, your internal IT staff may not be able to get to the site to fix the issue. An MSP, on the other hand, offers round-the-clock support. This means the issue will be fixed without any hassle, regardless of the time and place.
Ask any IT company in San Francisco Bay Area and they will tell you that an MSP will equip you with an offsite team that can swoop in and attend to issues whenever your IT team is unable to. This can be especially helpful if you have a small team. You never have to worry about problems going undetected and/or unaddressed.
7. Harness the Latest and the Safest Technology
While your internal IT team may also consist of experts, it is nearly impossible for them to be familiar with every aspect of current technology. Reliable MSPs dedicate skilled team members to every type of available technology, along with the necessary certifications.
MSPs can also provide your business with access to the latest and legitimate IT tools and technology at no extra cost. This will ensure that your business operations run smoothly and staff becomes more productive.
All said and done, it is beneficial for businesses to consider their managed IT service provider as a strategic partner. An MSP fully understands the vast IT realm, so they know exactly how to fulfil your business needs. You get the infrastructure and the team that helps you reach your goals faster. The best part is that you can scale your IT capabilities as needed. In fact, it is a good idea to closely integrate your MSP into your business operations to make the most of this partnership. Let your MSP function as an enabler in your business, and you will see your investment will pay off most beneficially.
Precision IT Consulting Help Desk is a team of experienced and certified professionals that provides daily strategic support for businesses.