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Precision IT Consulting
  • Home
  • Managed IT Services
    • Strategic IT Services
    • IT Service Desk
    • Professional IT Consulting Services >
      • Cabling Services
      • Connection & Communication Services
    • IT Security >
      • Sophos Security
      • Phishing Email Scam Protection Guide
  • Get Support
    • Referral Program
    • Self Help Tips
    • Service Request Form
    • New Hire Setup
    • Employee Off-Boarding
    • Remote Support
    • Client Portal
    • Product Quote Requests
  • Clients
    • East Bay City Agency
    • San Francisco Research Firm
  • About Us
    • Customer Reviews
    • Events
    • Careers >
      • High-End Desktop Technician
      • Senior Systems Engineer
    • COVID-19 Response
    • Events
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IT Support Options for Clients

If you are a Precision IT Consulting client, here are the different ways you can get support and more.

Troubleshooting Tips for Clients


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Self Help Troubleshooting Tips

If you are experiencing a technical issue, please try some of the following troubleshooting suggestions on our Start Here Page as these might save you some time and get you back up and running right away.
Try These Tips Before Start

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Submit a Service Request Form

If none of the troubleshooting suggestions work out and you have a technical issue that can be scheduled, please fill out the following Service Request form.
Submit A Ticket Here

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Employee New Hire Setup & Off-Boarding Request Forms

New Hire Form: For new hire setup requests, please provide a week’s notice and fill out the following form
Employee Off-Boarding Form: Please fill out the following form if you need us to off-board an employee.

New Hire Setup Request Form
Employee Off-Boarding Request

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Call Us To Get Support

If your support request can not wait, please call our Help Desk to reach one of our Technicians and we will try and assist you right away or schedule a call back if appropriate. Please call us at (877) 800-6710 Option # 1 Service and Option #2 for Sales
Call To Get Support

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Access Your Client Portal

If you are a client of Precision IT Consulting, then please then go to our Client Portal to submit a ticket and look up the status of any service tickets we are working on for your. If you are an Admin for your business, then you can go to your Client portal to submit tickets, look at the status all of your companies services requests, projects, recommendations and documentation. Contact your Account Manager if you need help creating and account and accessing your Client Portal. Otherwise if you do have access, please
Access Your Portal
Request Portal Access

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Email Us A Service Request

You can also email us your support request and this will automatically open up a ticket for you in our system. Please provide as much detail about the issue you are having. You can email us at Help@PrecisionITConsulting.com or click the button below to send an email from your preferred email client.
Submit A Ticket Request Via Email

Location

Address:
1333 Willow Pass Road, Suite 214
Concord, CA 94520

Services

  • Strategic IT Services
  • Support Desk Services
  • IT Project Services
  • IT Security Services
  • Get Support
  • About Us
  • Contact Us

Contact Us

(877) 800-6710
Info@PrecisionITConsulting.com

Submit A Support Request
  • Home
  • Managed IT Services
    • Strategic IT Services
    • IT Service Desk
    • Professional IT Consulting Services >
      • Cabling Services
      • Connection & Communication Services
    • IT Security >
      • Sophos Security
      • Phishing Email Scam Protection Guide
  • Get Support
    • Referral Program
    • Self Help Tips
    • Service Request Form
    • New Hire Setup
    • Employee Off-Boarding
    • Remote Support
    • Client Portal
    • Product Quote Requests
  • Clients
    • East Bay City Agency
    • San Francisco Research Firm
  • About Us
    • Customer Reviews
    • Events
    • Careers >
      • High-End Desktop Technician
      • Senior Systems Engineer
    • COVID-19 Response
    • Events
  • Blog
  • Contact Us
    • Partner Inquiry