IT Support Options for Clients
If you are a Precision IT Consulting client, here are the different ways you can get support and more.
Troubleshooting Tips for Clients
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Self Help Troubleshooting TipsIf you are experiencing a technical issue, please try some of the following troubleshooting suggestions on our Start Here Page as these might save you some time and get you back up and running right away.
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Submit a Service Request Form
If none of the troubleshooting suggestions work out and you have a technical issue that can be scheduled, please fill out the following Service Request form.
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Employee New Hire Setup & Off-Boarding Request Forms
New Hire Form: For new hire setup requests, please provide a week’s notice and fill out the following form
Employee Off-Boarding Form: Please fill out the following form if you need us to off-board an employee. |
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Call Us To Get Support
If your support request can not wait, please call our Help Desk to reach one of our Technicians and we will try and assist you right away or schedule a call back if appropriate. Please call us at (877) 800-6710 Option # 1 Service and Option #2 for Sales
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Access Your Client Portal
If you are a client of Precision IT Consulting, then please then go to our Client Portal to submit a ticket and look up the status of any service tickets we are working on for your. If you are an Admin for your business, then you can go to your Client portal to submit tickets, look at the status all of your companies services requests, projects, recommendations and documentation. Contact your Account Manager if you need help creating and account and accessing your Client Portal. Otherwise if you do have access, please
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Email Us A Service Request
You can also email us your support request and this will automatically open up a ticket for you in our system. Please provide as much detail about the issue you are having. You can email us at Help@PrecisionITConsulting.com or click the button below to send an email from your preferred email client.
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