Client IT Support Options

Client Portal

Access Your Client Portal

If you are a client of Precision IT Consulting, then please then go to our Client Portal to submit a ticket and look up the status of any service tickets we are working on for your. If you are an Admin for your business, then you can go to your Client portal to submit tickets, look at the status all of your companies services requests, projects, recommendations and documentation. Contact your Account Manager if you need help creating and account and accessing your Client Portal.

Access Or Sign Up For Your Portal
  1. Go to our website www.precisionitconsulting.com hover over “Get Support” and select “Client Portal:
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  2.  Click “Sign up”:

A man is sitting at a desk in an office with a computer.

  3. Fill out your information:

A screenshot of a sign up page on a website.

  4. Go back to the client portal and “Sign in”: 

A welcome to the new customer portal page with a picture of an office.

  5. If this is your first time logging into the portal, you may be prompted to confirm your email address:

Connectwise

  6. Check your inbox. Here’s an example of that confirmation email. Click the link:

A screenshot of a connectwise account welcome email

  7. You should see “Email successfully confirmed.”:

A white background with a blue stripe on it.

  8.  Go back to the Customer Portal sign in page and click “Sign in”:

A welcome to the new customer portal page with a picture of an office.

  9. Welcome to the client portal:

A computer screen shows a welcome to the new customer portal page.

  10. To view open tickets, click on the ticket icon to the left side:

A white screen with a red arrow pointing to a row of tickets.