What Managed IT Service Providers Do for Your Company

It isn't easy to pin down the best definition of a managed IT services company. Still, the greatest one is a proactive manager who frequently maintains and monitors a business’ IT infrastructure.

An IT Service Provider is a company that provides a variety of technological services to its customers. This type of company is also frequently referred to as a Managed Service Provider, or MSP.

An IT Service Provider simplifies a company's technical operations and reduces costs through packaged services.

What do IT service providers do?

The delivery model of a service provider typically differs from that of conventional IT product value-added resellers (VARs). A service provider often does not just resell IT products. An IT service provider provides a complete set of services that includes reselling IT products, deploying technology, and managing a business's technology investments. 

Business clients interested in working with an MSP can access this service by paying a monthly or annual subscription fee to a service provider. Here’s how IT service providers help and offer their services: 

On-Demand IT Staff

MSPs can provide you with experienced IT technicians on an as-needed basis, rather than hiring them as full-time employees. This can save you money and help you get IT support when you need it. MSPs are usually more experienced than a single in-house IT staff member, and they are often trained in multiple technologies. 

MSPs give 24/7 support based on your SLA. Typically this is something that can only be done with a large internal IT staff that has a lot of people working shifts or being on call, which could be too expensive for small businesses. Therefore, small business clients benefit from having on-demand access to MSP specialists without paying for their full-time benefits.

Adopt New Technology More Rapidly

There are various impediments to adopting speedier, more efficient technology solutions by small enterprises that offer their own IT. ERP systems have a steep learning curve, need expensive on-premise equipment, and take time and effort to analyze. 

Managed Service Providers (MSPs) research and evaluate new providers, hardware, and software applications for their clients. MSPs can help reduce the barriers to technology adoption by providing infrastructure as a service (OpEx, not CapEx). They help with licenses, migrations, training, and business analytics to establish your company's best options.

Outsource Your IT Management Operations

How much would your bottom line improve if your personnel were able to concentrate on strategic projects rather than maintenance? MSPs add experience, efficiency, and reliability to the management of routine IT needs. Their business strategy allows them to offer better help desk ticketing, faster replies, and more monitoring tools than small enterprises. 

MSPs help keep your company's infrastructure and PCs running smoothly, so you can stay productive.

Enhancements in Network Security

Businesses with big budgets can hire full-time internet security specialists to prevent attacks and maintain systems updated. Small businesses do not have the same budget so they turn to MSPs to help make sure their network is secure. MSPs safeguard networks from malware, viruses, and hackers by monitoring patch release cycles and deploying IT security best practices and the best IT security technology.

With fewer attacks and viruses, your business will have less downtime, and your customers will trust you more.

Emergency Preparedness

Backup and restoration services and Disaster Recovery planning are all things that an MSP may provide your company. Your firm will never have to use its Disaster Recovery Plan in the best-case scenario. However, numerous occurrences are beyond your control. MSPs are experienced and trained in getting businesses up and running smoothly after a disaster.

If you are ready to partner with an MSP, schedule a call with Precision IT Consulting to see if we are a fit for your business.